Privacy Statement
Your privacy and trust are a top priority for us. This statement describes how Valb Solutions. (referred to below as “our”, “we”, and “us”) protect, collect, handle and store personal information about you or your company within the framework of our Services. This statement also provides information about your rights, consent and how to contact us if you have any questions about the handling of your information.
Who This Privacy Policy and Fair Notice Statement Applies To
The information listed below applies to individuals, downlines and companies who use our website, applications, products, software or services.
Because our services involves integrations third party websites or applications not controlled by Valb Solutions. We are not responsible for the privacy compliance or content of third party applications, software or websites. You should check the third party websites, applications and software for their unique privacy statements and what terms apply to them.
Children’s Privacy: Our services and data storage are geared towards professionals and companies and not aimed at children.
Who we are
We are a blog that provides state of the art maintenance software to maintenance professionals.
Our website address is: https://www.valbsolutions.com.
Sources of Personal Information
Valb Solutions is both a controller and processor of information. This means for some information we decide how to use personal information in the context of a service we provide. In other cases we use the personal information as instructed by the licensor/licensee of products becoming a processor.
The data we learn from customers helps us personalize and continually improve our services to better assist you. We collect personal information about you from your interactions with us and from certain third parties and other sources.
We obtain personal information from you through:
- Your interactions with us and our Services, such as, when you purchase or use our Services, register for an event, request information or call us for support . Typical information we store about you includes; name, postal address, shipping address, email address, telephone and fax numbers, etc.
- Your system/device and use of our Services. Our servers, logs and other technologies automatically collect system/device and usage information to help us administer, protect and improve our Services, analyze usage and improve users’ experience.
- Cookies and similar technologies included on our Services. We obtain certain types of information when your web browser contacts Valb’s website. We store this information in small data repositories called “cookies.” The data stored in cookies enable Valb’s systems to recognize your browser and to provide features customized to you. The information we store in cookies does not include personal information.
We also may collect personal information about you from third parties such as:
- The person(s) or business arranging for you to access our Services (e.g. your boss or employer) in order to set up a user account.
- Your system/device and use of our Services. Our servers, logs and other technologies automatically collect system/device and usage information to help us administer, protect and improve our Services, analyze usage and improve users’ experience.
How Will the Data Be Used?
We use personal information to provide and improve Services and for other purposes that are in our legitimate interests, as well as for compliance purposes. Personal information about you is processed when:
- You give us your consent. If we need information that requires your consent we will collect is separately and make it clear we are asking for your consent.
- It is for a legal obligation or compliance. Such as responding to a court order.
You are welcome to contact us to clarify our interests for processing and collecting your data or for further information.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who Will the Data Be Shared With?
Valb does not sell or share information to outside sources.
What Security Measures Do We Use to Protect Your Data?
We pride ourselves on providing high levels of security for you information, data, software and technology. Our information security procedures and policies align with international standards and are reviewed regularly in order to meet the sensitivity nature of the personal information, software and technology we handle.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Data Breach
In the unlikely event Valb learns of a suspected or actual personal data breach, IT Security will perform an internal investigation and take appropriate remedial measures in a timely manner, according to the Data Breach Policy. Where there is any risk to the rights and freedoms of data subjects, Valb will notify the relevant data protection authorities without undue delay and, when possible, within 72 hours.
EU-US Privacy Shield
Limble complies with both the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland to the United States. If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles will govern. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov.
EU General Data Protection Regulation (GDPR)
To achieve compliance with the GDPR requirements Valb is compliant with the EU-US and Swiss-US Privacy Shield Frameworks (see above).
How to Contact Us
If you have any questions, comments, complaints or suggestions in relation to your data protection, software protection, technology protection, this Statement, or any other concerns about the way in which we process information about you, please contact us:
Email: contact@valbsolutions.com